BACKCOUNTRY.COM
Moderator: hemingray
BACKCOUNTRY.COM
I wanted to post a note of praise for an internet outdoor site called http://www.backcountry.com.
I ordered a pair of skis for Christmas from another site. 2 days later, I got an email that they were low on supply and I would know if they found a pair in 1 to 2 days. At the end of day 2, I called and was told...Sorry, we're out.
I scrambled, and found backcountry.com on Google. They have an INSANE supply of backcountry stuff. Really good quality. I would call them the REI of the Internet at good prices.
I made the order, around 3PM PST or 4PM in SLC. I checked my email about 2 hours later, and not only did I have an Order Confirmation email, but I also had a UPS tracking Number!!
I was floored. That's SUPER HUMAN customer service.
I ordered a pair of skis for Christmas from another site. 2 days later, I got an email that they were low on supply and I would know if they found a pair in 1 to 2 days. At the end of day 2, I called and was told...Sorry, we're out.
I scrambled, and found backcountry.com on Google. They have an INSANE supply of backcountry stuff. Really good quality. I would call them the REI of the Internet at good prices.
I made the order, around 3PM PST or 4PM in SLC. I checked my email about 2 hours later, and not only did I have an Order Confirmation email, but I also had a UPS tracking Number!!
I was floored. That's SUPER HUMAN customer service.
Last edited by Ken on Sun Feb 15, 2009 8:38 pm, edited 1 time in total.
The last words spoken before a YouTube video is filmed: "Hold my beer, now watch this..."
Regards,
Ken Hower
RTF Director
http://www.rubicontrail.org/
Regards,
Ken Hower
RTF Director
http://www.rubicontrail.org/
- MrPolaris
- ATV Obsession Rider
- Posts: 1582
- Joined: Thu Jan 08, 2004 7:17 am
- Location: Colfax, CA
- Contact:
that is nice to hear that companys still care about their customers. . . I had a really bad experience @ best buy over the weekend. . .
I went to return a present my brother got me there as the item was on sale for 15 $$ cheaper and he informed me of this. . . So when I went there they claimed I would not be able to return it to get the price difference without the orignal receipt. . . I went around and around with the manager. . . in the end he called the cops on me and kicked me out of the store. . . Cops never got there, but I eneded up with a win as staci went in the next day and returned the items. . . bastards @ bestbuy. . .
I went to return a present my brother got me there as the item was on sale for 15 $$ cheaper and he informed me of this. . . So when I went there they claimed I would not be able to return it to get the price difference without the orignal receipt. . . I went around and around with the manager. . . in the end he called the cops on me and kicked me out of the store. . . Cops never got there, but I eneded up with a win as staci went in the next day and returned the items. . . bastards @ bestbuy. . .
Hello
My dogs say hello. . .
Fire Marshall Dusty says, "if you are going to weld your gas tank, make sure it is half full and you have your friend do the welding!!!"
My dogs say hello. . .
Fire Marshall Dusty says, "if you are going to weld your gas tank, make sure it is half full and you have your friend do the welding!!!"
LOL...called the cops? LOL.
The last words spoken before a YouTube video is filmed: "Hold my beer, now watch this..."
Regards,
Ken Hower
RTF Director
http://www.rubicontrail.org/
Regards,
Ken Hower
RTF Director
http://www.rubicontrail.org/
- Thrasher
- Is Totally Obsessed
- Posts: 545
- Joined: Sat Feb 28, 2004 4:18 pm
- Location: TampaBay, Fl
- Contact:
I hate best buy, i now refuse to shop there after an article was in the paper about them and what they think about thier customers...
i'll have to dig it up....makes for interesting reading..
i'll have to dig it up....makes for interesting reading..
2003 Polaris Sportsman 600 Twin, w/Warn 2500# winch, k&n filter, handguards, Kimpex Deluxe seat/storage, Kimpex front box, WayBackRacks fuel rack. Mud Lites, Mud chunks, a lil tin can :D
[img]http://www.tampagasprices.com/gb/Tampagasbuddy.gif[/img]
[img]http://www.tampagasprices.com/gb/Tampagasbuddy.gif[/img]
- MrPolaris
- ATV Obsession Rider
- Posts: 1582
- Joined: Thu Jan 08, 2004 7:17 am
- Location: Colfax, CA
- Contact:
I wish that I could put this on every best buys door so that people will see what they think of their customers. . . it just makes me want to go in there and buy these cheap producst and screw them more. . .
Hello
My dogs say hello. . .
Fire Marshall Dusty says, "if you are going to weld your gas tank, make sure it is half full and you have your friend do the welding!!!"
My dogs say hello. . .
Fire Marshall Dusty says, "if you are going to weld your gas tank, make sure it is half full and you have your friend do the welding!!!"
- Mr. Miyagi
- Forever On The trail - RIP
- Posts: 2463
- Joined: Mon Jan 12, 2004 10:39 am
- Location: Stockton
Wow, interesting article... and from a CEO. lol...
Hey Dusty.... Next time you go to Best Buy to return something.... Hide your shopping cart and take off the ski mask when talking to the manager.
Without the receipt, the guy probably thought you shop lifted..
Hey Dusty.... Next time you go to Best Buy to return something.... Hide your shopping cart and take off the ski mask when talking to the manager.
Without the receipt, the guy probably thought you shop lifted..
05' Polaris Sportsman 800 EFI, 2.5 warn winch, tool box, front grill, rear bumper, gas pack, Magellan Sportrak Pro GPS and Collett radio.
02' Polaris Sportsman 700, ITP 589 m/s, K&N air filter, Polaris front and rear bumpers.
02' Polaris Sportsman 700, ITP 589 m/s, K&N air filter, Polaris front and rear bumpers.
Call me....Devil Barry.
The last words spoken before a YouTube video is filmed: "Hold my beer, now watch this..."
Regards,
Ken Hower
RTF Director
http://www.rubicontrail.org/
Regards,
Ken Hower
RTF Director
http://www.rubicontrail.org/
- oldtrucks
- Certified: OBSESSED
- Posts: 1636
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Me Too. Here I thought I was a good customer. I wait for the sales, take advantage of the zero financing and always redeem my rebates. They hate me!Ken wrote:Call me....Devil Barry.
Larry (ATV Ansel)
Finding Beauty in Negative Spaces
[url=http://www.offroadobsession.com/store]Offroad Obsession[/url]
[url=http://www.rallyontherocks.com]Rally on the Rocks![/url]
Finding Beauty in Negative Spaces
[url=http://www.offroadobsession.com/store]Offroad Obsession[/url]
[url=http://www.rallyontherocks.com]Rally on the Rocks![/url]
-
- Is Totally Obsessed
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- Joined: Thu Apr 03, 2008 10:26 am
- Location: woodland ca
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yea i can tell you about best buy
i worked at a best buy for a while in loss prevention and let me tell you those mangers have a bunch of that stuff cramed in to there heads in there training program the good thing is i didn't half to take orders from them and my boss thought that they where all jack asses
any way yea they use to call us out to talk to customers that they pissed off just like what the story seys that wanted to return somthing
the reasoning being is that they want you to buy there wanty's on the elctronics so they prey on basicly what i seen older laidies and people that dont' know what there looking for
any way yea they use to call us out to talk to customers that they pissed off just like what the story seys that wanted to return somthing
the reasoning being is that they want you to buy there wanty's on the elctronics so they prey on basicly what i seen older laidies and people that dont' know what there looking for
06 Polaris sportsman EFI 500 H.O.
25inch maxxis big horns.
25inch maxxis big horns.
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